Purpose
We are committed to making sure your choices are always your own. This policy explains how we identify and manage conflicts of interest, including where we provide both Support Coordination and other supports.
What we do
- Our Support Coordinators present a range of provider options, not just YMCS, and support you to make an informed choice.
- We clearly tell you when we recommend our own services and explain the alternatives.
- Staff declare any personal or financial interests that could influence their work.
- We do not offer or accept gifts or incentives that could influence decisions about your supports.
Raising a concern
If you feel pressured or believe a conflict of interest is affecting your supports, please contact us or the NDIS Commission.
Contact
Questions about this policy? Call 0433 755 768 or email enquiries@yourmatecare.com. This page is a summary; the full policy is available on request, including in Easy Read and other formats.